10:15 - 11:15
Democracy 2.0: The future of public sector engagement
Governments are created by the people, for the people. But how can governments improve how they hear citizen concerns, learn from citizen insights, and create citizen-centric services? This panel discussion will explore how government agencies can build better services and platforms to engage and hear from citizens each, enabling Democracy 2.0.
11:30 - 12:30
Every public servant, a developer
Traditionally public servants were split into two groups: the citizen-focused staff and the IT experts that bring digital services to life. But is this separation leading to the best results for citizens? In this session we’ll explore how public servants across government are playing a larger role in digital applications, ensuring that services are citizen-centric to the core.
12:30 - 14:00
14:00 - 15:00
What's Next for Virtual Engagement?
Video communication has become widespread across education, healthcare, and other government agencies, improving accessibility and citizen engagement. This session will dive into how government agencies are using virtual collaboration technology to further transform the way they work, assist law enforcement, streamline emergency response, and more.
15:15 - 16:15
Hybrid Work: Promises, Pitfalls, and Pathways
As the pandemic recedes from view, hybrid work looks like it’s here to stay. In Singapore, the public service is taking the lead on hybrid work, and encouraging businesses to follow suit. in this session, panelists will explore the promises that hybrid work models offer, the potential pitfalls associated with hybrid work, and how agencies can ensure that hybrid work remains secure with zero-trust.
16:15 - 17:15
Accelerating international collaborations with cross border data flows
The world is facing global challenges that can only be solved with international knowledge sharing. This session will bring together government agencies sharing data across borders and working collaboratively with other nations. Experts will discuss how data can enable global teamwork and how these opportunities can be developed further.